Privacy Policy
This Privacy Policy explains how Blue Mirage Enterprises - FZCO ("Blue Mirage", "we", "us", or "our") collects, uses, and protects personal data when you visit our website blue-mirage.ae or communicate with us through any of the channels described below.
We are committed to handling personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and any other applicable laws and regulations of the United Arab Emirates.
1. Who we are
Blue Mirage Enterprises - FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
Licence Number: 70632 · Tax Registration Number: 105196321100001
Email: info@blue-mirage.ae
2. What personal data we collect
We may collect the following categories of personal data:
- Contact information that you voluntarily provide through our contact form or by email, including your name, company name, business email address, phone number, and the content of your message.
- Commercial information exchanged in the course of a business relationship, such as company registration details, purchase orders, invoicing information, and shipping details.
- Technical information that is automatically collected when you visit our website, such as IP address, browser type, device type, referring URL, pages visited, and timestamps.
We do not knowingly collect personal data from individuals under the age of 18. Our services are directed exclusively at businesses.
3. How we use your personal data
We process personal data for the following purposes:
- To respond to enquiries submitted through our contact form or by email.
- To establish and maintain commercial relationships with B2B clients and suppliers.
- To process and document wholesale transactions, including invoicing, shipping, and after-sales support.
- To comply with our legal, regulatory, tax, and accounting obligations under UAE law.
- To operate, secure, and improve our website.
- To prevent fraud, misuse, or unauthorised access to our systems.
4. Legal basis for processing
We process personal data where we have a lawful basis to do so under the PDPL, including where processing is necessary for the performance of a contract, to comply with a legal obligation, for our legitimate business interests, or on the basis of your consent.
5. Sharing of personal data
We do not sell personal data. We may share personal data with:
- Service providers who support our operations (for example hosting, email, accounting, and logistics providers), bound by appropriate confidentiality obligations.
- Government authorities, regulators, tax authorities, or courts where we are legally required to do so.
- Professional advisors, such as legal, tax, and audit advisors, under duties of confidentiality.
6. International transfers
As a UAE-based company engaged in international trade, we may transfer personal data outside the UAE to suppliers, logistics partners, or service providers. Any such transfer is carried out in accordance with the PDPL, and we take reasonable measures to ensure an adequate level of protection.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable UAE laws — including commercial, tax, and accounting record-keeping obligations. When personal data is no longer required, we securely delete or anonymise it.
8. Your rights
Subject to the PDPL, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal data, where applicable.
- Object to or restrict certain processing activities.
- Withdraw consent, where processing is based on consent.
- Lodge a complaint with the competent UAE data protection authority.
To exercise any of these rights, please contact us at info@blue-mirage.ae. We will respond within a reasonable time and in accordance with applicable law.
9. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
10. Cookies and analytics
Our website may use cookies and similar technologies to ensure the proper functioning of the site and to understand how visitors interact with it. You can control or disable cookies through your browser settings. For more information please see our Cookie Notice.
11. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
For any questions regarding this Privacy Policy or our handling of personal
data, please contact:
Blue Mirage Enterprises - FZCO
Email: info@blue-mirage.ae
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE